Bi-Women Quarterly

A submission portal web app that streamlines the submission and review process for Bi-Women Quarterly publications.

CONTEXT

This is a year-long project my team at Jumbocode works with Bi-Women Quarterly, the oldest bisexual+ women’s publication in the world (since 1984!) that features the voices of those who identify as women, trans, and non-binary with bi+ sexualities. It has an international readership and hundreds of submissions per issue. BWQ is a grassroots all-volunteer publication produced by the Boston Bisexual Women’s Network.

My Contribution

In my team, I was the sole product designer in a team of PM, tech lead, and 10 engineers.  I worked mainly with the client, PM, and tech lead to define the user experience, create wireframes, design the interface, and ensure the final product aligned with the client's vision and user needs. In the second half of the project year, I transitioned into a front-end engineering role, where I worked on various ticketed projects using HTML, CSS (specifically Tailwind CSS), TypeScript, and React.

THE PROBLEM

With over hundreds of submissions from places all over the world, including places where being LGBTQ+ is dangerous, all submissions and communication with applicants were handled by email. This process was overwhelming for staff members who had to manage a high volume of submissions manually on email and keeping track of things on an excel sheet.

THE Solution

After discussing with the client, our PM created the following tasks:
- Create a submission portal web app
- Streamline the submission and review process
- Allow BWQ staff to access, download, and tag submissions in a single place
- Allow users to create accounts, provide their information, and submit work
- Facilitate communication between applicants and volunteers

USER FLOW, WIREFRAME

After speaking with the client, I found out that there were two main user groups — the people who submit publications to BWQ and the BWQ staff who curates for the publication. I created a user flow and wireframe of what the web portal might look like. Although the founder didn't have a specific brand guideline, I created a style guide according to their website to ensure everything stays consistent.

According to the client, they would like to be able to edit and access the original submission file through a google drive. Therefore, this portal will act as a preview of the content in the google drive with an option for admin to access the specific google drive folder.

1st Iteration

After the initial wireframe, I added some colors and graphics following the style guideline I created according to their website.

2nd Iteration

I wanted to make sure the colors reflect BWQ more accurately, so I changed the colors of the site.

3rd ITertation

I spoke to the client and other designers for input and received feedback on the legibility with the background, some usability concerns particularly in the applicant submission portal, and the engineering feasibility of the admin dashboard, as well as other minor issues. Based on this input, I made the following changes.

REFLECTION

Throughout this project, I had the opportunity to collaborate closely with a team and lead the design process from start to finish for a non-profit organization. As the sole designer, I actively sought feedback from stakeholders and team members, which was crucial in refining my designs. Additionally, I gained valuable insights into front-end engineering while coding parts of my design, which enhanced my understanding of the development process. Seeing my designs come to life was incredibly satisfying and reinforced my passion for creating impactful and meaningful experiences.